Partner Operations Manager in Healthtec (all genders welcome)

Permanent employee, Full-time · Remote Germany

About DasLab
DasLab is a fast-growing healthcare start-up developing a digital infrastructure platform for medical diagnostics. The company was founded in 2020 by a collective of experienced healthcare professionals. Our vision is to provide universal access to home diagnostics and professional laboratory analysis, thereby improving the lives and health of patients. 
As Partner Operations Manager, you will be responsible for creating future- and scaling-proof structures and processes. You will get the opportunity to join a growing organisation working towards selling and implementing a meaningful product with a market fit in the tremendously growing digital healthcare space.
About the Role
As a Partner Operations Manager, you will be responsible for managing all operations around lab partnerships, operations excellence and procurement of supplies for our product offering. In this role, you will be a crucial part of fulfilling our mission to improve people’s health by making medical lab diagnostics accessible to everyone. Your key stakeholders will be our partners in the labs, logistics and suppliers - mainly German speaking. By focusing on ensuring partner success through setting up structures and processes for Operations and further scaling, you will increase DasLab’s product footprint with the partners and suppliers. This role will report directly to the VP Partnerships. As we work distributedly, you will either work from home and/or at our hubs in Berlin or Munich. 

Your tasks will include:
  • Manage performance and get results: You will analyze, strategize, implement and iterate on operational processes, structures, margins, and empower all stakeholders to meet and exceed their targets
  • Lead improvements on support logic and processes: You will review, lead and proactively suggest improvements to current operational processes to increase our service quality, reduce costs and ultimately make the day to day work for everyone easier
  • Procurement and Sourcing: You know your partners, budgets and you grow the collaboration with trusted high-quality suppliers. At the same time, you know how to create a win-win-situation for all parties involved, you bring in your entrepreneurial skill set to achieve a well negotiated, and fair deal
  • Analyze and report on Operations Excellence: You will analyze and report on our operations excellence on a weekly basis and you will drive data-based decision making. You ensure the seamless running of our operations and fulfilment, as you manage the engagement, partnership and KPIs as well as SLAs proactively
  • Partner Success: You manage a successful onboarding for new labs across Germany and Spain by introducing them to our digital structures and workflows, and setting fair and competitive prices 
  • Aim for impact: You work closely together with all members of the designated product squad to enable the best patient experience
About You
  • You bring professional experience in Operations Management to the table, you might have been an operational partner or procurement manager before. Ideally, you have gained this experience in the healthtec or medtec industry
  • Your experience comes with a proven track record of setting up structures and processes in Operations
  • Strong communication and negotiation skills with high emotional intelligence are core attributes from you. You can show this in both German and English on a business level to others. Spanish skills on top are a big plus. 
  • When it comes to organisation, your friends will call you, as you are a genius in organisation, planning and engaging others, as well as finding solutions to unforeseen challenges. You might even have education in project management
  • It does not matter if it’s “Suits” or “Ally McBeal” - you know the basics of speaking “law”. Understanding contracts and operationalising them comes easy to you
  • On top of this, you consider yourself as a proactive person with a drive to action and to impact and being able to adopt easily in different situations
Why us?
With massive growth potential, DasLab allows you to quickly develop and succeed in a highly motivating startup environment with ambitious challenges in cross-functional teams.

Our open, modern office spaces in Munich & Berlin are known for loads of fun with amazing colleagues and frequent team events. Of course you can also work remotely if you wish.
About us
DasLab provides digital infrastructure for medical diagnostics. Founded in 2020 by a collective of highly experienced healthcare experts, our vision is to improve health outcomes by allowing universal access to at-home and professionally sampled diagnostics.
 
DasLab empowers digital, hybrid and virtual healthcare providers as well as payers such as health insurance to easily deploy and manage affordable and reliable remote lab testing solutions. Our core product is an interoperability infrastructure that automates and simplifies every step of the diagnostic testing experience — all from a mobile device or tablet. The result: No more paper - lots more growth.
 
By unifying leading healthcare experts with a lean tech team we turn the world of lab testing upside down. Currently we are operating in Germany & Spain, with plans to scale fast within Europe and beyond. As a fast growing, international company we encourage you to come on board and make an actual impact. 
 
Accept the challenge & embrace our mission: To improve health outcomes for all by enabling simple and, universal, access to medical diagnostics.
Your application!
We appreciate your interest in DasLab GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at HR@DasLab.de.

Please upload your updated CV, and recent certificates as well as a brief cover letter, if wanted (in total max. 20 MB). 

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